Introduction

This Essentials of Human Resource Management training course provides a comprehensive and modern overview of the role and activities of the Human Resources (HR) Department. It presents the latest tools and techniques for effectively managing people and offers opportunities to update and develop personal competency. The participants will enhance their knowledge about the processes involved, the systems used, and the skills needed to be successful in a modern HR Department. They will explore core activities ranging from the recruitment interview to an exit interview, examining the skills required and the various roles of the HR Professional in the 21st Century.

Course Objectives

• Understand Strategic HRM Approaches (SHRM)
• Describe the Role and Functions of the HR Department
• Show understanding of Employee Resourcing, Recruitment & Reward
• Describe Best Practices in Working with Employees and Assisting with Employee Problems
• Understand Performance Management in a multi-cultural environment
• State the Benefits of HR Planning and HR Ethics.

Target Audience

• ‘Fast Track’ management trainees who need a thorough grounding in HR
• Those who have recently joined an HR or Personnel Department
• Those who wish to enter the field
• Any existing HRM personnel who need to stay up to date on current practices and trends
• Those managers who would benefit from an understanding of the HR role and function
•  Occupational Health & Safety and L & D staff who need to be up to date

Course Outline

Day1: An Overview of Human Resource Management

• Introducing Human Resource Management (HRM)
• Human Resource Management vs. Personnel Management
• Main Activities, Responsibilities and Tasks of HRM
• Introducing Strategic HRM
• Specialisms and Systems
• Modern Function Structure
• Qualifications and Professional Study
• Personal Qualities needed for HRM Work

Day 2: Administration & Performance Management

• Administration and Business Support
• Monitoring and Reporting
• Absence Management
• Introduction to HR Databases and Computer Systems
• Security and Confidentiality of Employee Records
• Appraisal Systems and 360° Feedback
• Dealing with the Poor Performer

Day 3: Recruiting, Retaining and Rewarding Employees

• Social Media and Recruitment
• Choosing Appropriate Selection Techniques
•  Assessment and Development Centres
• The Use and Limitations of Aptitude Tests and Psychometrics
• Induction for New Employees
• Retention Strategies
• Pay and Reward, Compensation and Benefits
• Introducing Total Reward Concept

Day 4: Employee Support and Welfare

• Identifying and Managing Employee Problems
• Employee Assistance Programmes
• Employee Well-being
• Equality of Op-portunity & Employee Diversity
• Dignity-at-work, Bullying & Harassment
• Grievance and Conducting Workplace Investigations
• Introducing Workplace Mediation
• Exit Procedures and Exit Interviews

Day 5: HR Planning, Learning & HR Ethics

• Human Resource Planning
• Integrated HR Strategies
• How do Adults Learn?
• Training and Development Interventions
• Learning Styles
• HRM Ethics & Professional Conduct
• Continuing Personal Development (CPD)
• Personal Action Planning